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Second CRM

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Sales Management

What Second CRM does

Second CRM is a cloud-based customer relationship management software provider for businesses in Malaysia and Singapore. Its Foundation product covers customer management, employee management and office automation, with features including lead management, billing and payments, sales reporting, helpdesk management and customer service reporting. The website says the software supports Asian languages, currencies and local taxation, and that its team provides support by email, phone and WhatsApp. It also lists a free subscription for five users. Its customers are described as small, medium and large businesses across several Asian countries.

Summarised from the business's own website, checked October 2026. Not written or endorsed by the business.

About

Second CRM was conceived by Soft Solvers Solutions Sdn Bhd

Hiring an event planner

A good planner gives you a written budget and timeline early, and tells you what is outside their control.

What to check

  • Events of a similar size and type they have run
  • A written breakdown of fees and supplier costs
  • Who is on site on the day
  • Cancellation and postponement terms

Questions to ask

  • Do you take commission from suppliers?
  • What happens if a supplier lets us down?
  • How many changes are included in the fee?

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