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SFI Marketing Group
Sale Support Services,Customer Service, Payment Processing, and Product shipment
About
Grow a second income with the Internet's #1 affiliate program
Outsourcing customer support
Ask how quality is measured and who your customers will actually speak to.
What to check
- Languages and hours covered
- Response time targets in the contract
- How calls or chats are monitored for quality
- Data protection and confidentiality
Questions to ask
- How do you train agents on our product?
- What reports will I receive?
- How easy is it to scale up or down?
Customer reviews
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