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TrendMicroSupportAustralia

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Trend Micro Technical Support Service

About

We are a third-party provider of services based in Australia.

Outsourcing customer support

Ask how quality is measured and who your customers will actually speak to.

What to check

  • Languages and hours covered
  • Response time targets in the contract
  • How calls or chats are monitored for quality
  • Data protection and confidentiality

Questions to ask

  • How do you train agents on our product?
  • What reports will I receive?
  • How easy is it to scale up or down?

Customer reviews

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