Privacy policy
Who we are
This policy explains how [Business name] ("we", "us") collects and uses personal information when you visit [website] or contact us.
If you have a question about your information, email [contact email].
What we collect
Basic technical information your browser sends when you visit, such as your IP address, browser type and the pages you view.
What you send us through our contact or enquiry form, such as your name, email address, phone number and message.
How we use it
We use your information to answer your questions and send quotes you ask for, to understand how visitors use the site so we can improve it and to keep the site secure and prevent abuse. We do not sell your personal information.
Cookies
Our site uses cookies and similar technology.
Analytics cookies tell us which pages are visited and how people found us. The figures are about visitors in general.
You can block or delete cookies in your browser settings; the site will still work.
Who we share it with
We share information only with services that help us run the business, under their own privacy terms: Google Analytics.
We may also share information if the law requires it, or to protect our rights or someone's safety.
How long we keep it
We keep enquiries for up to two years, order and invoice records for as long as tax law requires, and mailing-list addresses until you unsubscribe. Then we delete them.
Your rights
You can ask us what personal information we hold about you, and ask us to correct or delete it. Depending on your state (for example California, Virginia or Colorado), you may have further rights, including to opt out of targeted advertising. We will not treat you differently for using these rights.
To make a request, email [contact email]. We reply within one month.
Security
We use HTTPS on the whole site and limit who can access your information. No website is completely secure, so please do not send sensitive details such as passwords or card numbers by email.
Children
Our site is not meant for children, and we do not knowingly collect information from anyone under 13 (or under 16 where local law says so). If you think a child has sent us information, email us and we will delete it.
Changes to this policy
We may update this policy. The date below shows the last change. Last updated: 2026-10-27.