Reference architectureAI agent
Inbound qualification system
Sales opens a ranked, enriched list instead of an inbox, and every enquiry is answered — including the ones that used to fall through.
- LLM agent
- CRM API
- Enrichment
- Queue
Reference architectureCustom software
Operations platform with an AI layer
- 01 — The problem
- The business runs on a spreadsheet that three people edit and one person understands. It has outgrown the tool, but replacing it risks stopping the work.
- 02 — What we built
- A purpose-built application modelled on the real process, migrated in stages so the spreadsheet keeps working until each part is proven. Reporting and anomaly detection are built in rather than bolted on later.
- 03 — What changed
- One source of truth with roles, history and reporting — and a system the business owns and can extend.
Technology
Built with
- Next.js
- TypeScript
- Postgres
- Background jobs
- Role-based access
Related
Nearby work.
- Reference architectureDocument automation
Document-to-ledger pipeline
The routine majority posts without a human. Finance spends its time on genuine exceptions instead of on data entry.
- Vision + OCR
- Extraction
- Rules engine
- Accounting API
- Reference architectureKnowledge system
Answer engine over internal documents
Staff get a cited answer in seconds, and the cases where the system does not know are visible instead of invented.
- Vector database
- Embeddings
- Reranking
- Citations
Have a problem shaped like this one?
Tell us what the process looks like today, and we'll show you what the built version does differently.